Privacy Policy

What data does our site use to fulfill orders?
When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your: billing and shipping address, details related to your purchase, email address, name, and phone number. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Our payment processor, Stripe will also collect payment information from you. You can read their privacy policy at https://www.stripe.com.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Customer Accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your: billing and shipping addresses, details about your order, email address, name, phone number.

Abandoned Cart Email

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

  • You enter your email address at checkout, or are logged into your customer account.

  • You add a product which is in stock to your shopping cart.

  • You close your browser or leave this website without completing your purchase.

  • You can unsubscribe from these messages at the bottom of the email.

  • The email will link back to this website, where you can pick up where you left off and complete your purchase.

Order and Account Emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a customer account

  • Your customer account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

  • It’s not possible to unsubscribe from these messages.

  • We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Changes in Privacy Policy - any changes in our privacy policy will be located here and an email will be sent explaining any changes.

If you have any issues or concerns with misuse of data, please contact us at stlouiscandleco@gmail.com or call 314-250-6444.