Our Guarantee

Returns:
We know that candles and melts are not the easiest to “smell” online. We try to be as descriptive as we can but sometimes it just isn’t what you were looking for. We want you to be happy, so please if you are not happy with your purchase, please contact ally@stlouiscandleco.com within 30 days of purchase, To be eligible, products must be unused, in the original packaging and accompanied by proof of purchase. Customers are responsible for return shipping costs unless the product is faulty or damaged upon receipt. Our mission is to provide the absolute best customer service.

Damages:

Sometimes stuff happens during the shipping process. Don’t worry, we got you! Please send pictures and and information to ally@stlouiscandleco.com and we will be happy to replace your items.